Manage your business relationships, not your hardware and software vendors. Get better, faster support through a single point of contact.
Ever deal with a computer issue for days because you don’t want to commit to spending hours on the phone with the manufacturer’s support?
We understand completely. Third-party technical support can run you around in circles before getting anywhere when you need things back up and running so your staff can operate normally.
One Support Number
Get support for all of your IT solutions and get technical issues resolved faster and more accurately
Blue Jean Networks technicians work with a slew of hardware and software vendors every day. A big part of our daily lives involves building relationships with vendors. We know our client’s IT infrastructure, goals, and differentials much better than any third-party vendor ever could. So it’s only natural for us to extend these services to our partners.
When Blue Jean Networks manages your vendor relationships, you get a single point of contact for your troubleshooting and support needs. In many cases, our technicians could provide the solution faster and more cost-effective than working with support. When we need to reach out to the vendor, we can articulate the issues more quickly.
Get a dedicated account manager who knows your IT inside and out.
With Blue Jean Networks, you don’t just get enterprise-level IT services. You get an immersive operations consultant to assist you with complex IT decisions. They will help guide you through when to expand, upgrade, or integrate new technologies to improve your business. Your Virtual CIO can pull up configurations for all of your hardware and software, warranty information, install dates, account credentials, and more.
Your Virtual CIO fulfills a comprehensive list of duties and roles in the management of your IT, such as:
- Dedicated account management
- Alignment of IT with core business objectives
- Monthly/Quarterly meetings
- Budget creation, management, and review
- Procurement assistance
- Complete lifecycle management
- Platform and software recommendations and configuration support
- Warranty and vendor agreement tracking management
- And much more
For more information about our Vendor Management service, or any other of our robust managed service offerings, schedule a complimentary consultation here or call us today at: