Welcome to One Minute Wednesdays.
Today I want to tell you about BJN Connect. BJN Connect is a program we have installed to most of the PCs we support to give you even more access to BJN.
From BJN Connect you can open a service request (we call these “tickets”), chat about the ticket, check on what has been done on your ticket, find training, check on invoices (if you are in accounting) and more.
To find it, click on the triangle or “^” in your System Tray (lower right corner of the screen near the clock) and click on the icon that looks like our Logo.
Poke around in BJN Connect and see if it doesn’t offer you some real alternatives for communicating with BJN!